Run your business. Don't let it run your day.
Your HR, back office, and tech run for you. One team, one monthly number.
Why this exists
Everything important still routes back to you.
You did the reasonable things. You hired a part-time person, tried a virtual assistant, bought the software everyone recommended. Each one helped for a week. None of it stuck, because the work that actually matters still needs you to make the call, fix the mistake, answer the phone, close the books.
So you do it at night. Take a sick day and revenue stops. That's not a discipline problem. You've just never had a team you could hand the recurring work to and trust it gets done.
What's eating your week:
HR friction
Questions and people problems land on your desk instead of a system.
The phone
Calls go unanswered while you're on the job, or pull you off the work that pays.
The books
A month behind, and you're the only one who can fix the entries.
The someday list
The website, the automations, the AI everyone mentions, owned by no one.
What we run
Hand off the work that keeps you in the middle.
Start with whatever's loudest. Add the rest when you're ready. One firm, three practices, run by real operators on a cadence that fits, so the handoffs are ours, not yours.
HR
The people work that keeps interrupting your day: hiring, onboarding, policy, and the employee questions that should never have to reach the owner.
- Employee relations and investigations
- Hiring, onboarding, offboarding
- Handbooks, policy, and compliance
Back Office
Books closed on time, payroll handled, AR worked, and a real person answering the phone. The operational layer that should already exist.
- Bookkeeping and month-end close
- Payroll administration and reporting
- Phone, reception, and front-desk coverage
Tech & Growth
Website, SEO, automations, AI voice agents, and lead generation, built and run by the same firm that runs your back office, so it actually gets done.
- Website design, build, and maintenance
- Workflow automation and CRM
- AI voice agents and assistants
Run one practice or all three. When you run more than one, the same team handles them behind a single invoice, so coordinating the work stops being your job. That's the whole point.
How we work
Three steps. One monthly number. No procurement theater.
01 - Listen
A 30-minute call. Tell us what's loudest. We listen for the pattern, not the symptom, and tell you on the call whether we're a fit.
02 - Scope
One document built around your business: scope, owners, deliverables, and one clear monthly number. No retainers stacked on hourly bills, no surprise line items.
03 - Operate
A named lead per practice, a team behind them, a cadence that fits. We run the work; you run the company.
No published rate card. No games either.
We won't publish a number that would be wrong for most of the businesses reading it. After the call you get one monthly number scoped to you: no per-head fees, no hourly meter, and anything out of scope is quoted before it starts. You keep your EIN. We're not a PEO.
- One monthly number, scoped to you.
- No per-employee fees, no hourly billing.
- Out-of-scope work is quoted before it starts.
Who runs it
A firm of operators, not a roster of consultants.
Stillridge is run by operators who've done this work in seats that mattered: HR at scale, engineering and technical operations, complex industrial programs, and owning small businesses ourselves. You get senior-level judgment with a trained execution layer behind it. Someone who can write the handbook, run the audit, and design the process, plus a team that handles the recurring work and the follow-through. Build that in-house and you're hiring one person to be senior enough to think strategically, junior enough to do the work, and always available. That person rarely exists, and when they do, they cost $150,000+ a year before you staff anyone under them.
15+ years HR leadership
Senior HR practice across charter schools, public districts, healthcare, and residential and community services.
SPHR senior certification
Senior Professional in Human Resources, the senior-track HR credential.
Senior engineering & operating leadership
Careers building and running engineering, technical operations, and complex programs, alongside owning and operating multiple businesses.
The people who've had the work done.
"The most valuable part of Rachelle's services is that she empowered me with the tools to set clear expectations and openly communicate with my team."
"She saved my ass in a pinch, made me look so good to my team and my clients, and legitimizes my business at every turn."
Who we serve
Whether you're doing it all yourself or running a team of 200.
The work that piles on the owner looks different in every industry. Here's where we see it most.
Schools & Charter
Boards and EDs who need HR and a back office fluent in governance, licensure, and the compliance calendar, without building it all in-house.
Healthcare practices
Practices where the front desk is drowning between the lobby and the phones, no-shows pile up, and credentialing never ends.
Manufacturing & Trades
Operators managing wage compliance, safety, shifts, and high-turnover hiring across one or more sites, who need execution, not advice.
Small business
Owner-operated shops, cleaning, home services, trades, and professional services, where you're still the dispatcher, the bookkeeper, and the front desk, and every missed call is a job lost to the next name on the list.
What you're probably wondering
Common questions:
You're not hiring one generalist. Each practice has its own lead with real depth, and a team behind them. The senior judgment and the hands, in one place.
No. You keep your EIN and stay the employer of record. We run the work behind you. You keep the keys.
Probably more than you expect. We start by listening for how your business actually runs, then scope to that. Nothing goes live until it fits.
There's no published rate card. After the call you get one monthly number scoped to you, and nothing out of scope without a quote first.
Tell us what's loudest.
We'll tell you if we're the fit.
A 30-minute call. No deck, no pitch tree. We'll listen for what's actually eating your time and tell you straight whether we're the right firm to run it. If we're not, we'll point you where to look instead.